Commerce Disclosure

Welcome to Ali Japan Store. This Commerce Disclosure outlines important information regarding payments and financial transactions processed through our website. Please review this information carefully.
1. Legal Name
Ali Japan Store

2. Address
We will disclose without delay if requested.

3. Phone Number
We will disclose without delay if requested.

4. Email Address
infoalijapanlife@gmail.com

5. Head of Operations
Ali

6. Additional Fees
Shipping costs will be automatically calculated based on the total weight of the items in your cart and will be displayed at checkout. We primarily use Japan Post for international shipping. Please note that any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer and must be settled upon delivery.

7. Exchanges & Returns Policy

＜Returns and exchanges requested by customers＞
Before shipping: You can cancel your order by pressing the cancel button on the website.
After shipping: Unopened items can be refunded or exchanged for items of equal or lesser value if you contact the customer support center (insert phone number) within 10 days of the item’s arrival. We do not accept returns or exchanges of opened items.

＜Returns and exchanges for defective goods and services＞
Please contact the customer support center (infoalijapanlife@gmail.com). We will refund or exchange the product with a new one at our shipping cost.

8. Delivery Times
Orders will be processed within 2-5 business days.
Products should be received 7 – 25 days and are available as soon as you place your order.

9. Accepted Payment Methods
Credit cards (Visa, MasterCard, American Express), Google Pay, Apple Pay

10. Payment Period
Credit card payments are processed immediately.

11. Price
Amounts listed on each product page.